1. Introduction
Star Gadgets ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully.
2. Information We Collect
We may collect the following categories of information:
- Personal Identification: Name, email address, phone number.
- Address Information: Billing and shipping addresses for order processing.
- Account Credentials: Encrypted passwords for registered accounts.
- Transaction Data: Order history, payment references (not full card details).
- Usage Data: Pages visited, browser type, IP address, and device information.
3. How We Use Your Information
- To process and fulfill your orders.
- To manage and secure your account.
- To send order confirmations and shipping updates.
- To respond to your customer service requests.
- To improve our website, products, and services.
- To comply with legal obligations.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our website and conducting our business, subject to confidentiality agreements. These include:
- Payment gateway providers (e.g. SSLCommerz) for secure transaction processing.
- Delivery and logistics partners for order fulfilment.
- Cloud service providers for data storage and hosting.
5. Data Security
We implement industry-standard security measures including SSL encryption, bcrypt password hashing, and secure HTTP-only cookies to protect your personal data. While we strive to protect your information, no method of transmission over the Internet is 100% secure.
6. Cookies
We use cookies to enhance your experience, maintain your session, and analyse site usage. Please refer to our Cookie Policy for full details.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for data processing where consent is the legal basis.
To exercise these rights, please contact us at info@stargadgets.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
9. Contact
For any questions regarding this Privacy Policy, please contact us.